Australia Post — Post Office in South Morang

Reviews of Australia Post

• Madison

  Added 2016.08.28

  Why do they have a phone they NEVER EVER answer it terrible service.
• Daniel

  Added 2016.07.30

  Expected a delivery from my brother who lives oversea's. NEVER received a card (later did I find out this was due to no attempts of delivery)
• Sean

  Added 2016.04.01

  I asked them why did no one pick up their phones as this was pretty much a time sensitive matter. Their response "Are you calling the correct number" Me: "If it's the one listed on Google and that PO Head Office gave me, YES" (Now another server intervened) "We don't answer it, we put it on silent, as we're usually busy"............seriously?
• James

  Added 2015.09.07

  Not very good customer service (busy can't be an excuse all the time). Easier to go to the other AusPost at Mill Park Stable Shopping Centre, whose staffs are more experience, and plenty of parking not like Plenty Valley.
• Isaac

  Added 2015.08.02

  Always busy but no matter what type of job or parcel is they explain it carefully and charge a decent amount. Good for passport services and all other documents. Have always found my parcels here when returned. Definitely Reliable. Most of the staff is multitasking all the time
• Jayden

  Added 2015.07.25

  After a lengthy and patient wait - decided to call the Post Office help line (who was in fact wonderful) to help me locate my parcel as I was unsure if it had been lost on the way. They notified me it was at the South Morang PO and that I better hurry there as the parcel is due to be shipped back to Amsterdam that very morn. Help Line tried to call them for me and couldn't get through. Advised I should ran down there. Whilst I speed down in a stressful hurry - I was calling NON STOP for 20min - NOT ONE OF THOSE CALLS WERE ANSWERED! Not even the call from the PO Head Office!
• Isaiah

  Added 2015.05.26

  They're so bloody lucky I made it on time! But with NO attempt of delivery, or communication and so blatantly rude with disgusting service. Yep, not impressed!
• Mason

  Added 2013.05.01

  Called 10 times in one day, not one of those calls was picked up. They all rung out to message bank. Haven't even been in, and this is the service you are met with.
• Lucas

  Added 2013.04.06

  Absolutely disgusted with the way I was treated. I was shaking I was so mad!